Responsible Gaming
Gaming Should Be Entertainment
At Star Casino Online, we believe gambling should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities. We are committed to preventing underage gambling and require all players to verify their age before accessing our services.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problematic gambling behaviour:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Gambling with money intended for essential expenses (rent, bills, groceries)
- Feeling anxious or irritable when unable to gamble
- Neglecting work, study, or relationships due to gambling
- Borrowing money or accumulating debt to fund gambling
- Gambling for longer periods than intended
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Lying about the extent of gambling activities
If you recognise any of these signs, help is available.
Self-Help Tools & Responsible Gaming Features
We provide the following tools to help you maintain control over your gambling:
- Deposit Limits: Set maximum amounts you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you're willing to lose during a session or week
- Reality Checks: Receive regular notifications reminding you of time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Session Timers: Set time limits for your gaming sessions
- Account Cooling Off: Take a break from gambling for a specified period
For assistance in setting these limits, please contact our Customer Support team.
Support & Counselling Services
If you are struggling with gambling, professional help is available. The following organisations offer free, confidential support in Australia and internationally:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (Free call)
United Kingdom
- GamCare – National problem gambling charity providing free support
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Supporting problem gambling prevention and treatment
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Resources and referrals for problem gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
International
- Gamblers Anonymous – Peer support groups available in multiple countries
www.gamblersanonymous.org
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help immediately. There is no shame in seeking support – professional counsellors are available to listen and assist you at no cost.
Contact Gambling Help Online now: 1800 858 858 or visit www.gamblinghelponline.org.au
Your wellbeing is our priority. Help is available 24/7.